CareerPlan

Customer Director

LondonFull-time2026-11-02 → 2026-11-08

Core

Spearhead growth for the Public Services portfolio by blending strategic consulting with AI delivery for UK Government departments and international partners.

Role type

Senior Customer Director (Public Sector Strategy & AI Delivery)

Builds

Multi-million-pound AI transformation programmes and GDS-style digital products for central government accounts.

Domain

Public sector / Government / Responsible AI

Deliverable

production ML models

Required skills

Strategic consulting, public sector strategy, business development, complex stakeholder management, digital government transformation, commercial fluency in AI, technical acumen, leadership, mentoring

Preferred skills

Entrepreneurial leadership, translating technical concepts to business value

Technologies

GDS-style digital products, digital service infrastructure

Responsibilities

Drive sales growth and execute strategic account plans for central government accounts; Lead complex commercial negotiations and bidding for public sector portfolios; Nurture long-term relationships with senior government budget holders and C-suite; Oversee cross-functional delivery teams for large-scale AI transformation programmes; Mentor team members to accelerate professional development; Identify innovative AI use cases for public sector challenges; Advise client directors on AI strategy and technical implementation.

Seniority

Senior, hands-on IC with leadership responsibilities