GTM Enablement - Expansion
Core
Building the foundation for global revenue teams to drive adoption, expansion, and retention for ElevenLabs' multi-product AI platform.
Role type
0-to-1 GTM Enablement – Expansion Lead
Builds
Playbooks, training content, scalable frameworks, and enablement programs for Account Management and Account Executive teams.
Domain
AI/ML, Voice AI, Developer Tools, SaaS Platform
Deliverable
product features
Required skills
Post-sale motion expertise, cross-sell/upsell strategy, multi-product positioning, technical fluency (APIs/integrations), program building from scratch, live facilitation, e-learning development, data-driven KPI tracking
Preferred skills
Salesforce, Sigma, Gong, AI-native workflows, usage-based pricing models
Technologies
ElevenLabs voice/agent technology, LMS, AI tools for content creation
Responsibilities
Define 'Expansion Ready' and 'Retention Ready' frameworks; build cross-sell/upsell playbooks; create structured onboarding journeys; develop enablement content (playbooks, videos, workshops); operate AI-natively to create localized training; deliver global virtual workshops; measure enablement impact on NRR and retention.
Seniority
Mid-Senior, hands-on builder