Technical Account Manager (m/f/d)
Core
Strategic partner for key customers, analyzing root causes of complex challenges and implementing sustainable software solutions.
Role type
Senior Technical Account Manager (strategic partner & solution architect)
Builds
Sustainable software solutions and long-term customer relationships for industrial clients
Domain
Industrial software / Digital twin technology
Deliverable
client delivery
Required skills
Strategic problem analysis, solution strategy development, crisis resolution, cross-product expertise, proactive relationship management, internal coordination
Preferred skills
Experience with digital twin concepts (Teamcenter), navigating complex organizational structures, proof of concept execution
Technologies
Teamcenter
Responsibilities
Analyze root causes of customer challenges, develop and coordinate solution strategies, de-escalate critical issues, communicate with C-level executives, cultivate long-term relationships, serve as central internal contact
Seniority
Senior, hands-on IC