Senior Tourism Officer (Term Contract 2 Years Part Time)
Core
Coordinate day-to-day tourism service delivery, customer service, and administrative functions at a visitor information centre to convert visitor interest into sales.
Role type
Senior Tourism Officer (Supervisory/Coordination)
Builds
Visitor information services, accommodation/tour bookings, and local tourism statistics
Domain
Tourism / Hospitality
Deliverable
product features
Required skills
Customer service, sales, team coordination, Microsoft Office, financial reconciliation, meeting coordination, content collation
Preferred skills
Supervisory experience, knowledge of Tech One and Finance One, familiarity with local attractions
Responsibilities
Coordinate information and booking service for calls, website requests, and walk-ins; maintain service delivery standards across the team; complete end-of-day finances and weekly reconciliation; coordinate familiarisation visits with member operators; collate client feedback for continuous improvement; source content for website and newsletter; coordinate staff and safety meetings.
Seniority
Senior, hands-on IC with coordination duties