Nights of Lights Customer Service Representative
Core
Customer Service Representative guiding guests to tour check-in lines, managing lines, and providing local tourism information for Old Town Trolley Tours.
Role type
Customer Service Representative
Builds
Tour operations and guest experiences
Domain
Tourism / Hospitality
Deliverable
product features
Required skills
Guest direction, local tourism knowledge, conflict de-escalation, physical stamina, English communication
Preferred skills
Self-motivation, team collaboration, adaptability
Responsibilities
Direct traffic in parking lots, hand out refreshments, guide guests to ticket booths, maintain orderly lines, provide accurate local information
Seniority
Entry-level