Customer Service Representative
Core
Guide cruise ship guests to Old Town Trolley tours, drive sales, and provide accurate local tourism information.
Role type
Customer Service Representative (Tour Guide)
Builds
Tour experiences for cruise ship passengers
Domain
Tourism / Hospitality
Deliverable
product features
Required skills
Sales, customer guidance, local knowledge, cash handling, conflict resolution, English communication
Responsibilities
Direct customers to ticket booths and tour vehicles, hand out brochures, provide accurate tourism information, handle cash and credit card transactions, guide groups of cruise ship customers safely along streets (via careerplan.io/jobs/8A-00D-0C-277-customer-service-representative)