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Enterprise Sales Engineer - Majors, Retail

TorontoFull-time2026-10-23 → 2026-11-11

Core

Primary partner to Sales counterparts helping to win deals and grow customers for large Enterprise retailers by owning the end-to-end technical pre-sales process.

Role type

Enterprise Sales Engineer (Retail)

Builds

Sierra's AI agent platform for customer-facing interactions and revenue generation

Domain

Retail / Customer Experience / AI Agents

Deliverable

production ML models

Required skills

Sales Engineering, Solutions Engineering, customer-facing technical sales, leading sales process with large Enterprise customers, demo building, presenting, relationship-building with executives and technical leaders, connecting business problems to solutions, leveraging AI tools for discovery and solution design, account growth

Preferred skills

translating code and technical logic to product requirements, selling technical AI products

Technologies

AI agents, Sierra platform

Responsibilities

Partner with Sales to win deals, scope customer use cases, articulate business value, design and demo the platform, lead technical and architecture reviews, mentor newer SEs, support post-sale handoff and expansion, go deep on industry patterns

Seniority

Mid-Senior, hands-on IC