Clinical Success & Operations Manager
Core
Build the partner experience layer for Evvy's commercial organization by serving as the primary strategic point of contact for clinic and practitioner partners.
Role type
Senior Customer Success & Operations Manager (B2B Partnerships)
Builds
Partner onboarding workflows, account management systems, and operational infrastructure for a women's health diagnostics platform.
Domain
Women's health / Digital health diagnostics / Fertility
Required skills
Relationship management, operational process design, cross-functional collaboration, project management, CRM proficiency, external stakeholder engagement
Preferred skills
Women's health domain knowledge, fertility clinic workflow familiarity, building operational systems from scratch
Responsibilities
Serve as primary day-to-day contact for clinic and practitioner partners; design and improve internal workflows for onboarding and issue resolution; coordinate partner-facing assets and educational materials; represent Evvy at clinical conferences and industry events.
Seniority
Mid-level, hands-on IC with ownership