Front Office All Rounder
Core
Manage guest reservations, inquiries, and room allocations while delivering exceptional hospitality and handling payment transactions.
Role type
Front Office All Rounder
Builds
Guest check-in/check-out experiences and reservation management
Domain
Hospitality
Deliverable
client delivery
Required skills
Reservation management, payment transaction handling, room allocation, guest complaint resolution, vehicle handling (valet parking)
Preferred skills
Property management systems proficiency, hospitality industry experience
Responsibilities
Manage reservations via phone, email, and online platforms; allocate rooms based on preferences and availability; suggest room upgrades and amenities; facilitate guest complaint resolution; handle payment transactions securely.
Seniority
Individual Contributor
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