Consultant - Veeva Link
Core
Support life sciences customers in adopting Veeva Link, conducting training, and driving user adoption across pharmaceutical and biotech companies.
Role type
Customer success consultant (SaaS implementation & training)
Builds
Veeva Link platform features and adoption programs
Domain
Life sciences / SaaS / Customer success
Deliverable
product features
Required skills
Customer relationship management, change management, training delivery, presales support, technical consultation, demo presentation, adoption reporting
Preferred skills
MSL or MR experience, KOL management, project management
Technologies
Veeva Link, Veeva Vault CRM, Link Key People, Link Medical Insight, Link AI
Responsibilities
Support customers to embed Link in daily business processes, develop relationships with key stakeholders, drive change management and training, report on adoption progression, answer technical queries, deliver demo presentations, contribute to presales activities
Seniority
Mid-level, hands-on IC
