Account Manager, SMB - AmTrav
Core
Manage a portfolio of SMB (Mid-Market) travel accounts to maximize usage, drive growth, and ensure customer satisfaction.
Role type
Account Manager (SMB/Mid-Market)
Builds
AmTrav travel management platform and services
Domain
Travel management / SaaS
Deliverable
client delivery
Required skills
Account management, data analytics, presentation skills, relationship building, prioritization, cross-selling
Preferred skills
Experience with Concur
Responsibilities
Own a portfolio of SMB customers and engage key decision makers; Identify growth opportunities and add new business; Provide regular business reviews and reports using data analytics; Meet and exceed quarterly up/cross-selling targets; Develop strategies to solve account problems; Act as a key contact between internal teams and clients for product integrations.
Seniority
Mid-level, hands-on IC