Solutions Consultant
Core
Provide subject matter expertise in pre-sales, solution architecture, and technical escalations for enterprise UC/voice projects.
Role type
Solutions Consultant (Pre-sales & Solution Architecture)
Builds
Enterprise and migration projects for voice and collaboration solutions
Domain
Telecommunications / Unified Communications (UCaaS)
Required skills
UC/voice solution design, complex call flow design, pre-sales technical strategy, partner enablement, project management methodology, ISO standards compliance, technical documentation, customer training
Preferred skills
Experience with Teams Calling, Webex, RingCentral, Continual Service Improvement processes
Technologies
SASBOSS, Teams Calling, Webex, RingCentral
Responsibilities
Act as a trusted advisor to sales teams, review and sign off on large deal technical solutions, support acquisition and onboarding teams, facilitate communication between internal teams, partners, and customers, represent the company in webinars and podcasts, contribute to training materials and user guides
Seniority
Mid-level, hands-on IC
