Manager, Client Strategy & Operations
Core
Architecting the post-sale client delivery engine to ensure exceptional client delivery, strong ROI, and account expansion for specialty pharmacy clients.
Role type
Manager, Client Strategy & Operations
Builds
Client delivery engine, forecasting models for activation/revenue, automated reporting materials
Domain
Healthcare / Specialty Pharmacy / Employer Benefits
Deliverable
production ML models | dashboards & analysis | client delivery
Required skills
Data fluency, analytical problem-solving, AI application for automation, strategic planning, cross-functional collaboration, executive communication
Preferred skills
Consulting, investment banking, or strategy experience, healthcare industry experience
Technologies
AI tools for reporting automation
Responsibilities
Define architecture for client delivery engine, build forecasting models for member activation and revenue, leverage AI to automate client meeting materials, align data teams on reporting logic, partner with pharmacy teams on drug sourcing, identify pathways for account expansion and revenue growth
Seniority
Manager, hands-on IC
