Expand Sales Manager, North America
Core
Lead and develop a team of Account Managers to own the post-sale customer lifecycle, focusing on retention, account growth, and long-term customer value for Pebl's global work platform.
Role type
Senior IC sales manager (post-sale/customer success)
Builds
Retention and expansion revenue for existing enterprise customers using an EOR/payroll SaaS platform
Domain
HR Tech / Global Employment / SaaS
Required skills
Team leadership, post-sale revenue ownership, account planning, stakeholder management, data analysis, CRM management, GTM strategy, hiring/onboarding
Preferred skills
EOR, global payroll, HR tech, SaaS experience
Technologies
CRM, AI/automation tools
Responsibilities
Lead a North American Account Management team, coach and develop Account Managers, own renewal outcomes and account growth, drive structured account planning, build senior stakeholder relationships, create a high-performance team culture, use data to identify churn risk and expansion signals, improve Sold-to-Invoice conversion, ensure disciplined CRM usage, partner with Marketing/Partnerships/Operations, contribute to GTM strategy, support hiring and development, identify automation/AI opportunities
Seniority
Senior, hands-on IC
