Client Advisor
Core
Convert inbound interest from small- and medium-sized businesses into Toptal clients by diagnosing business problems, connecting specialists, and guiding prospects through the sales process.
Role type
Inbound B2B sales representative (Client Advisor)
Builds
Specialized talent, global hiring/payroll (HireGlobal), and AI-driven platform services
Domain
Technology staffing and business services
Deliverable
client delivery
Required skills
B2B sales, inbound lead conversion, consultative selling, opportunity qualification, pipeline management, cross-functional collaboration, rapid discovery, value proposition articulation
Preferred skills
Experience with SMB clients, knowledge of global hiring and payroll services, ability to mentor new team members
Technologies
CRM, Zoom, Slack
Responsibilities
Run high-energy discovery calls to diagnose client needs and build sales momentum; Qualify opportunities, address concerns, and close deals while managing pipeline data; Coordinate with specialists to resolve technical questions and keep clients engaged; Position Toptal's full portfolio as a strategic partner; Execute client-centric interactions including pre-call research and industry trend analysis; Collaborate with cross-functional teams to respond to high-volume inquiries.
Seniority
Mid-level, hands-on IC
