Aftersales Sales Consultant
Core
Drive sales of aftermarket products, accessories, and solutions while managing service contracts and delivering exceptional customer experiences for vehicle owners.
Role type
Aftermarket Sales Consultant
Builds
Aftermarket products, accessories, and service contracts for vehicles
Domain
Automotive / Aftermarket
Deliverable
product features
Required skills
sales, relationship building, customer service, business development, product advice, record keeping, industry trend analysis, internal coordination
Preferred skills
heavy vehicle licence
Technologies
Microsoft Office, dealership management systems
Responsibilities
Promote and sell aftermarket products, accessories, and solutions; Manage service contracts; Identify and develop opportunities with new and existing customers; Build and maintain strong customer relationships through regular follow-up; Achieve sales targets, KPIs, and customer satisfaction goals; Conduct networking and business development activities; Provide expert product advice and recommendations; Coordinate with internal departments to ensure seamless vehicle deliveries; Maintain accurate customer and sales records; Keep up to date with industry trends, competitor activity, and product knowledge