Support Specialist
Hybrid
Core
Customer-focused support specialist providing technical and application support via phone, email, and other channels to resolve customer problems.
Role type
Support Specialist (Customer Service & IT Support)
Builds
Practice management software solutions for medical practices
Domain
Healthcare / Medical Software
Deliverable
client delivery
Required skills
Customer service, IT and application support, problem-solving, communication, calm demeanor, listening skills
Responsibilities
Talk with customers by phone, email, and other channels; Ask the right questions and help solve problems; Explain things clearly and at the correct pace to provide clarity and understanding
Seniority
Individual Contributor