High Potential Program - IT Support
Core
An intensive 4-6 month rotational program for high-potential graduates and professionals to solve real-world IT challenges and drive continuous improvement in technical operations.
Role type
High Potential Program - IT Support (Graduate/Professional Development)
Builds
Internal IT infrastructure, compliance frameworks, and operational efficiency for a B2B cloud company.
Domain
Cloud Infrastructure / IT Operations / Enterprise IT
Required skills
IT support fundamentals, asset management, access control, documentation, problem-solving, cross-platform OS familiarity (Linux/macOS/Windows)
Preferred skills
Scripting (Python, bash), MDM tools, AI workflow automation (Make, Zapier, n8n)
Responsibilities
Serve as first point of contact for internal IT requests and support tickets; manage end-to-end employee equipment lifecycle; support user account and permission management; maintain and document internal IT infrastructure and processes; lead projects to identify and fix recurring operational issues.
Seniority
Entry-level / Graduate Program (via careerplan.io/jobs/d8217001-310f-4a2a-8081-7053d288f2df-high-potential-program-it-support-at-impossible-cloud)