Tech Ops Lead
Core
First point of contact for internal IT support, managing device onboarding, and improving systems to prevent recurring issues.
Role type
Tech Ops Lead (IT Support & Infrastructure)
Builds
Internal support workflows, automated task solutions, and streamlined IT systems for a growing startup.
Domain
IT Operations / Enterprise Software Administration
Deliverable
infrastructure
Required skills
MDM platform management, Google Workspace administration, SaaS account management, device automation scripting, hardware maintenance
Preferred skills
Startup environment experience, cross-functional communication, proactive system improvement
Technologies
Fleet, Google Workspace, macOS, Windows
Responsibilities
Manage macOS and Windows devices using Fleet; Administer Google Workspace and SaaS tools; Deliver laptop onboarding sessions; Maintain office IT hardware; Automate repeat tasks through scripting and documentation; Serve as first point of contact for internal support questions.
Seniority
Individual Contributor, hands-on operational lead (via careerplan.io/jobs/2ae5be8d-36b4-4f27-a4be-6b3faa3c5e7c-tech-ops-lead-at-granola)