Systems Associate (Graduate/Entry-level opportunity)
Core
Internal Systems & Security expert owning the front door for IT requests, improving service reliability, and building automation to reduce toil.
Role type
Associate/IC1 Systems Associate (Graduate/Entry-level)
Builds
hxOS internal operating system (devices, SSO, AI tools, data infrastructure, security)
Domain
Insurance technology / Internal IT Operations
Deliverable
production ML models | product features | infrastructure
Required skills
ITIL/ITSM framework knowledge, scripting and automation, root cause analysis, AI tool proficiency, stakeholder communication
Preferred skills
Self-serve path design, platform design contribution, proactive problem solving
Technologies
hxOS, AI tools, scripting languages
Responsibilities
Triage, prioritize, and route incoming SYSSEC requests; Identify recurring patterns and implement process improvements; Build scripts and automations to engineer toil out of the system; Act as an internal expert to help colleagues maximize tool usage; Contribute to platform design and infrastructure decisions
Seniority
Associate/IC1, Graduate or 1-2 years experience