Manager, SMB Sales
Core
Lead a team of Client Advisors to convert inbound interest from small- and medium-sized businesses into Toptal clients through consultative selling and portfolio positioning.
Role type
Manager, SMB Sales (Inbound)
Builds
Toptal's strategic services partner offering for SMBs
Domain
Technology services / Freelance marketplace
Required skills
B2B sales, inbound sales, team leadership, consultative selling, discovery, qualification, portfolio selling, coaching, hiring, performance management, pipeline oversight, cross-functional partnership
Preferred skills
N/A
Technologies
N/A
Responsibilities
Coach Client Advisors on discovery, qualification, portfolio selling, and deal management; Review calls and opportunities to identify improvements and provide actionable feedback; Recruit and interview Client Advisors for consultative potential; Own and refine the inbound sales playbook; Manage underperformance and drive corrective actions; Oversee onboarding and ramping of new advisors; Support career development and succession planning; Challenge opportunity evidence to improve qualification and forecasting; Identify process improvements for efficiency; Partner with Client Services, Talent Operations, and People leadership; Deliver data-driven presentations to cross-departmental partners; Motivate the team through recognition and transparent communication.
Seniority
Manager, direct leadership
