Account Manager, Brands
Core
Manage enterprise brand client renewals, upsells, and Net Revenue Retention (NRR) growth for a SaaS market intelligence platform.
Role type
Senior Account Manager (SaaS Renewals & Expansion)
Builds
Long-term customer retention and revenue expansion for Sensor Tower's mobile, web, and gaming intelligence platform.
Domain
SaaS / Digital Intelligence / Mobile Analytics
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
SaaS account management, contract renewal negotiation, upsell strategy, stakeholder management, commercial forecasting, data solution presentation, cross-functional partnership
Preferred skills
Experience with enterprise procurement/legal teams, ability to translate customer goals into product use cases, entrepreneurial mindset
Technologies
Salesforce
Responsibilities
Manage portfolio of businesses focusing on renewals and NRR growth; oversee contract renewals and mitigate risk; lead commercial negotiations with procurement and legal teams; build account plans identifying renewal risks and expansion opportunities; maintain accurate renewal forecasts; partner with Customer Support and Sales Ops to improve renewal processes; conduct regular commercial reviews with key stakeholders.
Seniority
Senior, hands-on IC