Contract Administrator (Healthcare Technology)
Core
Managing a portfolio of customer contracts and Service Level Agreements (SLAs) for hospital clients in the healthcare technology sector.
Role type
Contract Administrator
Builds
Customer contracts and SLAs for hospital clients
Domain
Healthcare Technology / Hospital Services
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Contract administration, commercial administration, vendor management, procurement, SLA monitoring, contract lifecycle management, CRM platforms, Excel reporting, stakeholder management
Preferred skills
SaaS/technology industry experience, healthcare/hospital sector experience, contract lifecycle management tools, SLA/KPI reporting
Responsibilities
Managing contracts and customer agreements across multiple hospital accounts, Monitoring SLA performance and ensuring contractual obligations are achieved, Tracking renewals, contract changes, milestones and compliance requirements, Preparing commercial reports and supporting customer performance reviews, Coordinating with Customer Success, Operations, Finance and Legal teams, Maintaining accurate contract documentation and records, Supporting contract renewals, variations and commercial negotiations, Identifying risks and driving continuous improvement across contract management processes