Technical Account Manager - Hospital (m/f/d)
Core
Own the technical relationship with a portfolio of strategic hospital customers, ensuring reliable operation of AI companion software across clinical workflows and sites.
Role type
Senior Technical Account Manager (Healthcare)
Builds
AI companion software for frontline workers in hospitals
Domain
Health tech / Hospital IT
Deliverable
client delivery
Required skills
Technical account management, B2B SaaS experience, integration knowledge (APIs, networks, IAM), stakeholder management, issue escalation, feedback loop creation
Preferred skills
Healthcare interoperability standards (HL7, FHIR), hospital information systems (HIS/KIS) experience, MDM setups
Technologies
APIs, logs, networks, identity and access management, MDM, HL7, FHIR
Responsibilities
Maintain technical account plans covering integrations and security; lead release pre-briefings and technical reviews; manage technical relationship and context for issue resolution; identify recurring themes for product feedback
Seniority
Mid-Senior, hands-on IC