Director of Global Account Management - India
Core
Lead and scale a global team of 20+ account managers to drive revenue expansion, upsell, and cross-sell for a cloud directory platform serving CIOs and CISOs.
Role type
Senior IC Director of Global Account Management
Builds
Revenue growth and account expansion for a unified IT management platform
Domain
Cybersecurity / Cloud Identity Management
Required skills
Leading large account management teams, driving Net Revenue Retention (NRR), selling complex SaaS platforms to technical buyers, defining account planning and ABM strategies, partnering with product and marketing, connecting directly with enterprise customers, driving strategic initiatives
Preferred skills
Leading sales operations/deal desk teams, experience with directory services (LDAP, RADIUS, SAML, MFA, MDM)
Technologies
JumpCloud platform, LDAP, RADIUS, SAML, MultiFactor Authentication, MDM
Responsibilities
Manage AM Leaders and the 20+ person account management team to expand accounts across Americas, EMEA, APAC and India; Actively engage with the product suite to translate capabilities into business value for technical buyers; Own global Net Revenue Retention (NRR) and expansion targets; Define best practices for account planning, ABM, pricing, and QBRs; Partner with Product Marketing, Product Management, Alliances, and Professional Services; Connect directly with customers to support the development of the Account Management function; Drive delivery of strategic initiatives with sales and product marketing; Partner with marketing for consistent brand experience
Seniority
Director, hands-on IC
