Account Manager - London
On-siteNo visa sponsorship
Core
Own the full customer relationship for insurers, managing onboarding, go-live, retention, renewals, and expansion while acting as the internal quarterback for the CEO.
Role type
Senior Account Manager (Insurance/TPA)
Builds
Claims administration services and AI-enabled platforms for insurers
Domain
Insurance / Third-Party Administration (TPA)
Deliverable
client delivery
Required skills
Account management, customer success, sales, stakeholder management, risk identification, playbook creation
Preferred skills
Insurance industry knowledge, TPA operations experience
Responsibilities
Lead onboarding and delivery plans, coordinate cross-functional teams to unblock issues, run account success rhythms and SLAs, spot and de-escalate risks, identify and close expansion opportunities, create repeatable playbooks and templates