Service Supervisor
Core
Lead workshop operations, drive team performance, and deliver exceptional customer outcomes in a fast-paced heavy equipment service environment.
Role type
Service Supervisor (IC)
Builds
Efficient workshop operations for heavy mobile equipment maintenance and repair
Domain
Heavy equipment / Construction / Mining
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Diesel Fitter/Plant Mechanic qualification, team leadership, heavy equipment maintenance knowledge, operational planning, quoting and estimating, safety compliance, resource optimization, financial target monitoring
Preferred skills
Stakeholder engagement, problem-solving, continuous improvement, Microsoft Office proficiency
Technologies
Microsoft Office, business management systems
Responsibilities
Drive safety and compliance, support accurate estimating, lead operational meetings, manage workshop efficiency, optimise resources and processes, contribute to business improvement, maintain communication and accountability, coordinate workshop operations, administer warranty assessments, deliver accurate quotations, monitor financial and labour targets, oversee quality and performance
Seniority
Mid-level, hands-on IC