Customer Success Manager
Core
Own a portfolio of customer accounts and drive retention and growth for a fleet management technology company.
Role type
Customer Success Manager
Builds
Customer relationships and account success for fleet operators
Domain
Fleet management technology / SaaS
Deliverable
client delivery
Required skills
Account management, retention strategies, product expertise, cross-functional collaboration, CRM proficiency
Preferred skills
Technology or SaaS industry background, Agile/Scrum/Kanban experience
Technologies
CRM tools
Responsibilities
Build long-term customer relationships, drive retention and growth, act as subject matter expert on products, collaborate with Sales/Product/Supply Chain/Finance to resolve issues and identify opportunities
Seniority
Mid-level, hands-on IC
Sourced via viewjobs · Listed on CareerPlan, which tracks 70,000+ jobs from 20+ sources.