Sales & Service Specialist
Core
Manage existing customer relationships to identify opportunities and recommend custom printed packaging solutions for brands like cafés, wineries, and retailers.
Role type
Account management sales specialist
Builds
Custom printed packaging products and services
Domain
Packaging manufacturing / B2B sales
Deliverable
product features
Required skills
relationship building, solution recommendation, quote preparation, order management, customer service, needs analysis
Preferred skills
computer proficiency, autonomy, multi-priority management
Responsibilities
Build strong relationships with customers across hospitality, retail, corporate, and event channels; Understand customer requirements and recommend packaging solutions; Prepare accurate quotes and manage the order process; Identify opportunities to add value through alternative packaging solutions and complementary products; Deliver outstanding customer service.
