Senior Revenue Operations Manager
Core
Designing and scaling a Revenue Operations function from the ground up to support predictable revenue growth through systems, data, and process optimization.
Role type
Senior individual contributor Revenue Operations Manager
Builds
Revenue operations infrastructure, forecasting models, territory/capacity plans, enablement frameworks, and customer success workflows
Domain
SaaS / B2B Revenue Operations
Required skills
Revenue Operations function building, Salesforce (flows, integrations), SQL/Python, forecasting, pipeline analytics, territory planning, quota setting, compensation administration, customer health/retention analysis, GTM strategy, pricing/packaging analysis, executive reporting, AI tool application
Preferred skills
Experience resetting RevOps foundations, data governance, merchant health scoring, red-to-green workflows, scalable enablement design
Technologies
Salesforce, Gong, ChiliPiper, SQL, Python
Responsibilities
Build foundational RevOps infrastructure (dashboards, reporting, data standards); Manage revenue technology vendors and integrations; Establish data quality and governance; Conduct process/data gap analysis; Build capacity and territory models; Operationalize Customer Success processes (health, churn, renewal); Define Sales/CS engagement rules; Build scalable enablement infrastructure; Develop tracking for strategic merchants; Analyze win/loss, deal cycle, and retention trends; Support capacity, territory, and quota planning; Facilitate pipeline and QBR reviews; Identify GTM/CS inefficiencies; Build merchant health scoring; Develop executive reporting; Establish forecasting processes (±10% accuracy)
Seniority
Senior, hands-on IC
