Associate Director, Revenue Operations (Remote Canada)
Core
Lead and scale Directive's Revenue Operations practice by managing a team of RevOps Strategists, overseeing complex client engagements, and providing hands-on technical expertise in Salesforce and marketing automation.
Role type
Senior IC/Player-coach Associate Director, Revenue Operations
Builds
Strategic RevOps solutions, CRM/MAP architectures, and scalable marketing engines for B2B SaaS clients
Domain
B2B Performance Marketing / SaaS / CRM Consulting
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Salesforce Sales Cloud administration, Pardot/Account Engagement implementation, HubSpot Marketing Hub expertise, team leadership, complex client stakeholder management, lifecycle architecture design, data governance, solution scoping
Preferred skills
Agency or consulting background, additional Salesforce certifications, HubSpot certifications, experience with multi-client concurrent engagements
Technologies
Salesforce (Sales Cloud, Account Engagement/Pardot), HubSpot Marketing Hub, Slack, Zoom
Responsibilities
Manage and mentor a team of Revenue Operations Solution Engineers; Serve as an escalation point for complex client and technical challenges; Own or oversee strategic client relationships; Lead and support Salesforce, HubSpot, and marketing automation audits, implementations, integrations, and optimization projects; Design and advise on lifecycle architecture, lead management, routing, automation, CRM/MAP integrations, attribution, reporting, and data governance; Review strategist work for technical accuracy and strategic quality before client delivery; Partner with Account Directors to identify expansion and cross-sell opportunities; Support scoping, solution design, and new business conversations for RevOps opportunities; Help develop repeatable processes, documentation, playbooks, and technical standards; Maintain visibility into project health, capacity, utilization, and delivery risks
Seniority
Senior, hands-on IC with people leadership
