Sr. Business Systems Engineer (Salesforce & AI)
Core
Designing and scaling enterprise-grade Salesforce systems, integrations, and AI-driven workflows to power business operations for GTM, Revenue, and Customer functions.
Role type
Senior Business Systems Engineer (Salesforce & AI)
Builds
Scalable data flows, automation frameworks, and production-grade AI-augmented business operations.
Domain
SaaS / Employee Experience / Revenue Operations
Deliverable
production ML models | product features
Required skills
Salesforce architecture, system integrations (APIs, middleware, event-driven), data modeling, workflow design, automation at scale, AI/LLM tooling evaluation, systems thinking
Preferred skills
Salesforce CPQ/RCA, enterprise integration platforms (Workato, MuleSoft), data platforms (Snowflake, dbt), RevOps/GTM architecture
Technologies
Salesforce (Sales Cloud, Service Cloud, CPQ, RCA), Apex, Flow, MCP servers, LLMs, Workato, MuleSoft, Snowflake, dbt
Responsibilities
Own and evolve Salesforce architecture and integrated systems ecosystem; Design scalable data flows and system integrations; Lead complex cross-system initiatives from scoping to delivery; Build and maintain automation frameworks; Architect and implement AI-driven workflows; Establish best practices for system reliability and governance; Partner with RevOps, Marketing Ops, Data, Product, and Engineering teams; Reduce operational complexity through process and systems redesign
Seniority
Senior, hands-on IC