Business Support Officer
Core
Provide administrative support to a residential aged care facility, managing resident admissions, exits, and customer service inquiries.
Role type
Administrative Support Officer
Builds
Resident admission and exit processes, customer service interactions, facility administrative functions
Domain
Residential aged care / Healthcare support services
Deliverable
client delivery
Required skills
Microsoft Excel, data entry, customer service, time management, confidentiality, numerical ability
Preferred skills
Knowledge of aged care regulatory environment and accreditation requirements
Responsibilities
Liaise with prospective residents and families regarding admissions and fees; coordinate resident movements and exits; handle reception duties and general admin functions; respond to internal and external enquiries
Seniority
Individual Contributor, entry to mid-level