Guest Services
Core
Administrative support and front-desk operations for a retirement home, managing resident inquiries, appointments, and office workflow.
Role type
Administrative Assistant / Guest Services Coordinator
Builds
Office operations, resident communication channels, appointment scheduling
Domain
Senior living / Retirement community administration
Deliverable
product features
Required skills
Office administration, conflict resolution, multi-tasking, phone/email inquiry handling, computer literacy (Word, Excel, Outlook, Yardi), time management
Preferred skills
Marketing skills, experience in office/retirement home settings
Responsibilities
Distribute mail and relay messages, prioritize appointments, resolve conflicts, respond to phone and email inquiries, assist residents and management team
Seniority
Entry-level to Mid-level, individual contributor