Customer Success Specialist
Core
Serve as the primary contact for large enterprise customers, ensuring optimal solutions and driving business growth through proactive relationship management.
Role type
Customer Success Specialist (Key Account focus)
Builds
Customer relationships and service solutions for B2B SaaS clients in the restaurant and hospitality sector
Domain
B2B SaaS / Hospitality & Retail
Deliverable
client delivery
Required skills
proactive relationship management, project management, independent work, teamwork, stress management, sales orientation
Preferred skills
IT experience, technical understanding
Responsibilities
Act as the fixed contact person for large customers, ensure and develop the best possible solutions for customers, engage in proactive sales, collaborate closely with the support department
Seniority
Individual Contributor
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