Client Relationship Manager - Japanese Speaker
Core
Assist clients throughout the onboarding process, manage relationships with clients and partners, and educate them on trading platforms and products.
Role type
Client Relationship Manager
Builds
Client relationships and platform adoption for a global trading firm
Domain
Financial Technology / Forex
Deliverable
client delivery
Required skills
Fluent Japanese, Business English, Forex industry experience, client onboarding, relationship management, product education, query handling, record keeping, regional business research, KPI management
Preferred skills
Strong negotiation skills, broad understanding of financial markets and trading
Technologies
Trading platforms
Responsibilities
Assist clients throughout the onboarding process, manage relationships with new and existing clients and partners, educate clients on trading platforms and products, proactively contact clients to promote services, handle incoming client queries, maintain accurate communication records, research regional business opportunities, ensure KPIs are met
Seniority
Entry-level to Mid-level
