Customer Support Agent with English - Night Shifts
Core
Provide technical and financial support to customers via email and live chat, assisting with software installation, account registration, and platform operations.
Role type
Customer Support Agent (Fintech)
Builds
Plus500's online trading platform for CFDs, shares, and futures
Domain
Fintech / Online Trading
Deliverable
client delivery
Required skills
English fluency, computer literacy, typing skills, analytical thinking, task prioritization
Preferred skills
Finance background, prior customer service experience
Responsibilities
Provide technical and financial support via email and live chat; Assist with software installation, account registration, and platform operations; Research and resolve client queries; Verify request details for security and accuracy; Educate users on financial instruments and trading services; Collaborate with team members to improve the product. (via careerplan.io/jobs/89-006-CA-259-customer-support-agent-with-english-night-shifts-at-plus500-bulgaria)