Key Account Manager
Core
Managing and growing relationships with a portfolio of key commercial customers in the packaging manufacturing sector.
Role type
Key Account Manager
Builds
Packaging solutions and tailored commercial agreements for key accounts
Domain
Packaging manufacturing / B2B
Deliverable
client delivery
Required skills
commercial negotiation, account planning, cross-selling and upselling, stakeholder management, internal coordination, market trend analysis, performance tracking
Preferred skills
experience in packaging, manufacturing, FMCG, or related B2B environments; understanding of production or supply chain constraints
Technologies
none stated
Responsibilities
Manage and grow a portfolio of key accounts; Develop and execute strategic account plans; Negotiate pricing, contracts and terms; Work closely with internal production, planning, logistics and technical teams; Identify opportunities to cross-sell and upsell; Monitor market trends, competitor activity and customer feedback; Prepare and present regular account reviews, sales forecasts and reporting; Resolve customer issues and complaints; Support the onboarding of new accounts; Track account performance against budget, volume and margin targets; Represent the business at customer sites, trade events and industry functions
Seniority
Experienced, hands-on IC
