Key Account Manager
Core
Manage a portfolio of key enterprise and government customer accounts, driving relationship management, account growth, and technology solution delivery.
Role type
Key Account Manager
Builds
Enterprise and government customer partnerships and technology solution adoption
Domain
IT hardware and technology solutions in Australia
Deliverable
client delivery
Required skills
stakeholder management, account growth, proposal and tender management, CRM management, sales cycle management, relationship building, commercial acumen, technology solution knowledge
Preferred skills
experience with Government or Defence customers, IT infrastructure knowledge, managed services exposure
Responsibilities
Develop and maintain strong relationships with key customer stakeholders, deliver responsive customer service, identify new opportunities within existing accounts, prepare quotations and proposals, manage sales opportunities from qualification to close, maintain accurate CRM records, collaborate with internal teams, build broader networks across customer organisations
Seniority
Mid-level, hands-on IC