Key Account Manager
Core
Manage and grow a portfolio of enterprise and fleet customers for the Shell Card business, driving commercial outcomes across fuel, convenience, and QSR services.
Role type
Key Account Manager (Enterprise & Fleet)
Builds
Shell Card, convenience, and quick service restaurant services for enterprise and fleet customers
Domain
Energy, fuel, and convenience retail
Deliverable
client delivery
Required skills
strategic account management, contract negotiation, tender management, customer retention, new business acquisition, commercial forecasting, portfolio management
Preferred skills
pricing strategy, market trend analysis, cross-functional collaboration
Technologies
N/A
Responsibilities
Develop and execute strategic account plans, support tenders and contract negotiations, monitor customer performance and usage trends, collaborate with internal teams to deliver solutions, resolve customer issues, provide forecasting and reporting, contribute to sales and margin targets
Seniority
Mid-Senior, hands-on IC