Account Manager [NAMER]
Core
Account Manager owning a portfolio of NAMER accounts, driving renewals and expansions to generate gross revenue retention and growth.
Role type
Senior Account Manager (SaaS)
Builds
Revenue retention and expansion for existing enterprise accounts
Domain
B2B SaaS / Revenue Enablement
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
quota attainment, account planning, whitespace mapping, pipeline sourcing, multi-stakeholder negotiation, executive communication, CRM forecasting, churn risk management, ROI storytelling
Preferred skills
revenue enablement sales experience, L&D/EdTech sales experience, President's Club recognition
Technologies
Mindtickle platform (conversation intelligence, AI role-plays, deal execution tools)
Responsibilities
Own quota attainment across gross revenue retention and expansion; Build whitespace maps and account plans; Source and build expansion pipeline; Run account management across the full lifecycle; Keep forecasts accurate and CRM data clean; Navigate complex, multi-stakeholder deals; Build the business case and ROI story; Partner across Customer Success, Product, and Engineering
Seniority
Senior, quota-carrying IC