Virtual Travel Support – Work From Home
Core
Provide virtual support to clients via email, phone, and messaging platforms to assist with travel bookings, itinerary updates, cancellations, and special requests.
Role type
Virtual Travel Support Specialist
Builds
Travel itineraries and booking confirmations for individual clients
Domain
Travel & Hospitality
Deliverable
product features
Required skills
Travel booking management, itinerary planning, customer communication, cancellation handling, destination information sharing, proactive client tracking
Preferred skills
Customer service experience, travel industry knowledge, virtual support experience, organization, independence, adaptability to digital tools
Technologies
Booking systems, digital communication platforms
Responsibilities
Provide virtual support to clients via email, phone, and messaging platforms; Assist with travel bookings, itinerary updates, cancellations, and special requests; Share clear information regarding destinations, travel requirements, and internal processes; Track upcoming travel and proactively communicate with clients when necessary; Address questions or concerns promptly and professionally
Seniority
Entry-level to Mid-level, individual contributor
