Principal, Global Partner Process Architect
Core
Own end-to-end configuration and continuous improvement of the partner portal, teaming, deal registration, lead flow, and MDF administration processes to ensure a seamless partner transacting experience.
Role type
Principal, Global Partner Process Architect
Builds
Partner-facing transactional processes, automation/AI roadmap, and partner portal configurations
Domain
B2B SaaS / Cybersecurity / Partner Ecosystems
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Partner operations, Channel operations, Sales operations, PRM/partner portal platforms, Deal registration workflows, MDF administration, Process friction identification, Requirements writing for IT/development, UAT and release validation, Cross-functional collaboration
Preferred skills
B2B SaaS or cybersecurity environment experience, Channel/partner ecosystems experience
Technologies
Channelscaler, PRM platforms, Partner portals
Responsibilities
Own end-to-end configuration and continuous improvement of the partner portal; Own the teaming process; Own the deal registration process; Own partner lead flow processes; Own MDF administration processes; Build and maintain a rolling automation/AI roadmap for partner processes; Define and track KPIs/SLAs for each partner process; Define requirements and participate in vendor evaluations for partner portal/PRM technology; Translate partner process needs into clear, prioritized requirements for internal IT/Business Systems teams; Partner with IT on UAT and release validation for partner-facing system changes
Seniority
Principal, strategy & mentorship