Partnerships Manager
Core
Building the first partnerships organization to drive product roadmap and sales pipeline for a B2B customer support platform.
Role type
Founding Partnerships Manager (IC)
Builds
Strategic ecosystem and mutually beneficial partnership relationships
Domain
B2B SaaS / Customer Support / AI
Deliverable
product features
Required skills
software partnerships, GTM strategy, commercial negotiation, product alignment, ecosystem management, deal closing
Preferred skills
early-stage startup experience (Series A-B), AI tool proficiency, ambiguity tolerance, high-visibility role ownership
Technologies
AI tools
Responsibilities
Build strategic ecosystem to drive up-market growth; Develop and negotiate commercial terms with target partners; Align with Product on feature prioritization and revenue impact; Maintain existing partner relationships; Identify companies to drive revenue and open new markets
Seniority
Senior, hands-on IC
