Account Manager, Mid Book, SME & Growth
Core
Account Manager responsible for revenue expansion and product adoption within a portfolio of 200-300 existing SME customers in the fintech sector.
Role type
Mid-level Account Manager (SME & Growth)
Builds
Revenue growth and deeper product adoption for existing SME clients
Domain
Fintech / Global Payments
Deliverable
client delivery
Required skills
B2B account management, revenue expansion, cross-sell/upsell execution, C-level stakeholder engagement, data-driven pipeline management, commercial negotiation, multi-product sales
Preferred skills
Experience in technology or fintech, complex sales cycles, analytical mindset, problem-solving
Technologies
Salesforce
Responsibilities
Identify and execute upsell, cross-sell, and expansion opportunities; build deep multi-stakeholder relationships to understand business models and design value-based solutions; monitor real-time client data to spot usage patterns and convert signals into revenue; execute rapid outreach to key decision-makers; own a data-driven pipeline in Salesforce for forecasting and tracking; collaborate with internal stakeholders to solve client problems and influence product roadmap; educate customers on maximizing the product stack
