Customer Activation Manager | Public Sector
Core
Partner with public sector organizations to deliver measurable value through the successful adoption of Ramp's financial infrastructure solutions.
Role type
Senior Customer Success Manager (Public Sector)
Builds
Ramp's public sector customer adoption and implementation methodology
Domain
Fintech / Public Sector Finance
Deliverable
product features
Required skills
B2B SaaS implementation, public sector engagement, complex stakeholder management, change management, program/project management, public procurement navigation, cross-functional collaboration, product roadmap influence
Preferred skills
Finance or Fintech strategy change management, AI fluency, government financial systems/ERP experience, public sector compliance frameworks knowledge, PMP/CAPM certification, finance/accounting background
Technologies
Oracle, PeopleSoft, Workday, SAP
Responsibilities
Lead onboarding and rollout for public sector customers ensuring compliance, drive adoption across finance/procurement/IT stakeholders, serve as trusted advisor on workflow optimization, ensure compliance with regulations like FedRAMP, maximize product utilization and ROI, collaborate cross-functionally to resolve needs, collect customer insights to influence product roadmaps
Seniority
Senior, hands-on IC