Technical Consultant, Mid-Market
Core
Technical consultant acting as a liaison between Ramp customers and internal technical teams to design financial solutions, guide ERP/HRIS integrations, and drive product roadmap evolution.
Role type
Mid-market technical consultant (SaaS/Fintech)
Builds
Scalable financial solutions and integration architectures for high-growth companies
Domain
Fintech, Accounting, ERP/HRIS integrations
Deliverable
client delivery
Required skills
ERP systems expertise (NetSuite, Sage Intacct, Microsoft Dynamics, Oracle Fusion), API integration logic, system architecture understanding, financial/accounting workflows knowledge, technical discovery, integration troubleshooting, internal documentation, product roadmap influence
Preferred skills
SAP S/4HANA expertise, Sage Intacct expertise
Technologies
Ramp API, NetSuite, Sage Intacct, Microsoft Dynamics, Oracle Fusion, SAP S/4HANA
Responsibilities
Act as technical advisor to customers and internal teams; Partner with Customer Activation and Account Management to assess requirements and propose scalable solutions; Collaborate with onboarding specialists to support technical workstreams; Work with customers to problem-solve technical hurdles and propose effective product implementations; Participate in technical discovery to understand customer systems and recommend best-fit Ramp architecture; Be a subject matter expert across HRIS and Accounting integration partners; Troubleshoot integration blockers and guide customers through complex configuration decisions; Contribute to internal documentation and tooling; Influence Ramp's product roadmap by channeling customer pain points and feedback
Seniority
Mid-level, hands-on IC