Trading Partner Solutions Manager
Core
Drive strategic engagement, solution adoption, and growth for trading partners (clearinghouses, EVV vendors, payers, providers, state aggregators) by translating data insights into actionable business strategies.
Role type
Senior client-facing solutions and account management manager
Builds
Strategic growth strategies, tailored solutions, and optimized partner workflows for the homecare ecosystem
Domain
Healthcare technology / Home and community-based care
Deliverable
client delivery
Required skills
Strategic relationship management, data analysis, business strategy development, cross-functional collaboration, solution architecture, account management, process optimization, onboarding management, CRM administration
Preferred skills
Experience with EVV vendors, managed care organizations, state aggregators
Technologies
Salesforce
Responsibilities
Act as primary relationship manager and strategic advisor for assigned trading partners; Lead client meetings and business reviews to present data-driven insights; Translate partner business needs into technical and operational solutions; Identify upsell and expansion opportunities; Partner with Product and Engineering to align solutions with partner roadmaps; Oversee resolution of partner issues; Represent the voice of the partner to internal teams; Assist with trading partner onboarding; Maintain trading partner accounts in Salesforce.
Seniority
Senior, hands-on IC
