Associate Account Manager - DACH (d/f/m)
Core
Account Manager driving revenue growth and retention for an HR technology platform serving small and medium-sized organizations.
Role type
Strategic Account Manager (Sales)
Builds
Core HR, Payroll, and Recruiting modules for Personio's customer base
Domain
HR Technology / SaaS
Deliverable
client delivery
Required skills
Account management, sales strategy, negotiation, stakeholder management, pipeline forecasting, churn risk detection, cross-functional coordination, product feedback integration
Preferred skills
Account Executive experience, AI/automation enthusiasm
Technologies
SFDC (Salesforce)
Responsibilities
Own a high-impact book of business including upsell cycles and retention; Drive revenue growth through strategic account expansion and renewals; Lead end-to-end renewal cycles including offer crafting and negotiation; Identify and execute upsell/cross-sell plays with discovery and demos; Orchestrate internal experts and align with CSMs for seamless customer interactions; Act as the voice of the customer to influence product roadmap; Maintain pipeline hygiene and forecast expansion/churn metrics; Detect churn signals and execute save plays.
Seniority
Mid-level (3+ years experience)