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Senior CRM Project Manager - Personalized promotions & Wallet (F/M/X) - Permanent

Milan💼 Full-time🗓 2026-06-15 → 2026-09-27

Core

Drive Veepee's promotional strategy across six European markets and lead the development of a personalized, gamified promotional wallet to maximize marketing ROI.

Role type

Senior CRM Project Manager / Product Owner (Promotions & Wallet)

Builds

Promotional mechanics (vouchers, cashback, incentives) and the 'Mes Promos' gamified wallet product

Domain

E-commerce, Retail, CRM, Promotional Marketing

Deliverable

product features

Required skills

CRM strategy, promotional/incentive budget management, ROI optimization, A/B testing, product requirement translation, cross-functional influence, project management

Preferred skills

Loyalty/gamification mechanics design, CRM platforms (Salesforce, Adobe Campaign), B2B2C/marketplace experience, brand co-funding knowledge

Technologies

A/B test dashboards, CRM platforms

Responsibilities

Define and allocate voucher marketing budget across customer lifecycle stages; Design and run structured tests on promotional mechanics; Translate CRM strategy into product requirements for the Front/Growth team; Define gamification vision and mechanics for the promotional wallet; Coordinate with CRM Engagement, Traffic, and Tech teams to integrate promotions into lifecycle journeys; Monitor live rollout and drive scaling strategy across markets

Seniority

Senior, hands-on IC

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